Blackboard is moving slowly!

Welcome Back! I hope all went well with you on the first day of classes, however I know one of the major problems you may have experienced is how slow Blackboard was and is loading. It also has been timing out as it moves from one page to another. This is due to the fact that we share the system with every other VCCS institution and every Professor and every student in the system is trying to access Blackboard. In addition, BB9 very politely sends automatic notifications to all students when courses are made available and VCCS believes that is what is clogging the system. Please be assured that IT sent a help ticket to VCCS yesterday as soon as the problem began and VCCS is aware of the problem and trying to find a fix. In the meantime, the less we use the Email function this week the better.

Also Class copying requests are running about 48 hours behind -- so if you asked Blackboard to copy over information and it is not there yet -- don't do it again, just be patient and it will appear.

If you have problems or concerns, don't forget you have great TAC Mentors on all of the Campuses (except Loudon -- but we are working on that! In the meantime feel free to contact me.). You'll find a list of your TAC mentors at: http://www.nvcc.edu/faculty-and-staff/technology/tac/contact/index.html

Feel free to post your questions here as well, and we'll try to answer them as quickly as possible.

Alicia Tucker
Acting TAC Coordinator